Here are some common questions and answers that come up once people start using the software. If you haven’t purchased yet try our Sales FAQ.

To alter the library type, select the library in the left hand side bar.  The right hand side bar displays the library type and a drop down.  Change the library type as required using the drop down.  Only admins can alter a library type.

If you open content studio and notice that one or more of your libraries are displaying as unavailable, this is because your PC cannot connect to the network path pointing to that particular storage location on your server.

The video below explains the problem in detail and also how to resolve the issue. You will need to be an Administrator in order to correct the issue using the steps in the Video.

http://screencast.com/t/bWls10Hofb2

If you wish to replace a licence on your PC with a new licence you can do this by holding down SHIFT+double click the CS icon on the desktop or from the start menu.  Holding down SHIFT when launching Content Studio forces the application to revert to the ‘first run’ steps. Here you can choose to join an existing library or create a new one.

Example:

Your PC is currently registered with a user profile  myname@mycompany.com.  You would like to change the user profile on this PC to use johnsmith@mycompany.com

  1. Make sure you have invited the user ‘johnsmith@mycompany.com’ (example) to join your library.
  2. Launch Content Studio, but hold down the SHIFT key before double clicking the icon
  3. At the prompt, click ‘Join Existing Library’
  4. Input the new user details and click register.
  5. The application will now re-register the user on this PC.
  6. If the user has already actively used their licence on another PC, you will need to transfer that licence using the steps outlined here

When selecting families in the search pallet you may notice that for some families, the types are not available.  This means that the index containing the types associated with the family are not accessible by Content Studio. This typically occurs if the Author has added content from folders into the work in progress area and not used the ‘Extract family info’ tool within the plugin before submitting into a shared library.

More info available here: Extract Family info

If the types are missing, the user can simply click the ‘Type list missing. Get Types?’ and the plugin will open the family, extract the parameters, then close it back down.

Next time you click the family in the search pallet you should see the list of types available again.

If the type list does not update and you still see the message ‘Type list missing. Get Types?’, this means your network may be configured incorrectly and the following should be checked with your IT team:

  • Full read write permissions should be enabled for the current user to write to the target directory via the Content Studio app. If you only have read access, Content Studio can extract the types but cannot write them into the target library location. Therfore the types cannot be updated.
  • Ensure data is not replicated in a ‘push’ scenario.  If the user successfully extracts the types and sees the type list, this could be reversed if a centralised data store is pushing out new content (effectively overwriting what the active user has extracted).

This error occurs when adding content to the Work in Progress area that is either pre Revit 2008 or corrupt. It means that the OLE data inside the Revit file is not present or it cant be retrieved. The OLE data contains information such as Revit Product, Revit Version etc…

 

Whilst Content Studio does support legacy data from older versions of Revit, this only spans back to 2008.  Consider upgrading old content to a more recent version of Revit before importing.  Loading extremely old content into recent versions of Revit can sometimes cause the application to crash or data lost.  We would recommend this as a matter of course on all library items as best practice.

If you have your Content Studio app up and running and have multiple users accessing this data, you should carefully plan out any changes in the location of the data stored on the network so as not to cause issues for existing users.

There are two separate library types which need different workflows.

  1. Main Library
  2. Secondary Libraries

Moving the Main Library

Overview

The Main Library is linked to the operation of Content Studio. If this location is moved and a user opens the app, it will display a message that it can no longer find the main library in its old location.

Users will need to browse and find the new location manually. This is not advisable as you should try to limit the awareness of the storage location to general users of the application to avoid attracting unnecessary attention to the back end setup. (Especially if you are using hidden shares to hide the path from public view in windows explorer).

To minimise the disruption to users, we recommend using an alternative method noted below which will mean they do not need to know the new location of the Main Library in order to re-path Content Studio and continue using the app.

Process

  1. Notify all users (via the licence manager app) that the data is being moved on X date at X time. Users should not contribute or open the app during this period or they may experience errors or loose any uploads.
  2. Copy the contents of the shared main library from its current location to the proposed location by copying the CS folder and everything within.  We recommend storing this in a folder similar to what is shown here \\\\ContentStudio\Main Library\CS
  3. Run Content Studio and it will open (still connecting to the old path which will work as the data still resides there as a copy).
  4. From the menu in Content Studio, go to Options > Configure Application (your role within Content Studio must be set as an Administrator to do this).
  5. Change the existing Main Library path to your new data store path (where you have copied the CS folder to), making sure you specify the CentralRevitEnvSettings.xml as part of this file path.
  6. Below the path field, check the box ‘Update config online (For any new members joining)
  7. Click OK to update your version of the Content Studio app with the new config. This will also send a message to our web service to modify the global path for all other ‘new’ users joining the library.
  8. Once successful, re-test the app by closing content studio and openining it again and checking the configure application dialogue box is now pointing to the new path.
  9. Remove or rename the old data storage location so that it will no longer work for other users.
  10. Compose a new message to all users via the licence manager (as per step 1).  Advise the users: “In order to continue using Content Studio you will need to re-register your Content Studio app for your profile due to the data store being relocated on the network.  To do this simply hold down the shift key on your PC and double click the Content Studio Icon on your desktop or start menu.  When prompted, click ‘Join Library’, then input your name, email and account name to re-join the library again”.

Moving the Secondary Libraries

Overview

Secondary libraries update each time the app is opened. Therefore, if you remove a secondary library and then add it from a new location, all users will receive the update automatically.

Add details here…

In the License Manager it’s possible to monitor usage of content studio by viewing the Logged-in and Last Online columns. Clicking on the headers will also sort the users in numerical and chronological order to enable you to see the metrics of who is and who isn’t using it.

You can also see (top left) how many licences are currently in use (registered) and how many are available for use.

For any questions or problems, please visit the support section of the www.contentstudioltd.com website and raise a support ticket.
Thank you for reading this article and we hope enjoy better content management with Content Studio for Autodesk Revit.

Using the search filters, you can refine the displayed list and then use CTRL+Left Click or SHIFT+Left Click to select multiple users from the results window.

After selecting the users, from the left menu, choose Compose Email

A notepad window will open containing a list of all users to be notified.

Selecting all users in this notepad, you can add these to your email using your default email client and send a message accordingly.

There are three filters across the top of the licence manager allowing you to search for specific users, filter by Role and or Status.

Once a year Revit content increments by one version in line with Autodesk’s annual release of Revit.  Families stored in your libraries in Content Studio can be upgraded using the following procedure:

  1. Select all content in your library by right clicking and choosing ‘Select All’
  2. From the ribbon, choose ‘Download Selected’
  3. Choose a temporary folder location on your C: Drive to store all the files and click OK.
  4. Content Studio will download the files into respective folders and sub-folders in the chosen location.
  5. Run the standard Autodesk file upgrader which is supplied under the Autodesk Utilities
  6. When complete, run Content Studio and click Add Folder on the ribbon
  7. Select the folder containing all the upgraded files on your C drive and add them to your WIP library.
  8. Open Revit and choose ‘Extract Family Info’ from the Content Studio addins tab.
  9. Refresh the content inside Content Studio
  10. Right Click and choose ‘Select All’.
  11. Right Click again and choose ‘Scan for other versions’
  12. Choose the library where the content was originally downloaded from and click OK.
  13. Content Studio will identify all the files which match on ‘File Name’ and ‘Category’ but obviously have a different version i.e. 2013, 2014 etc.. Any keywords description etc will be applied to the upgraded files.
  14. Finally, submit the upgraded content with all its associated keywords into the same library or alternatively a separate library (depending how you organise your content).

Here’s our suggested method for deploying Content Studio firm-wide

  1. Setup your libraries: As an admin you may wish to populate one or more libraries before deploying Content Studio across the company.
  2. Make sure the library locations are on a shared network space, where all users have full read, write, modify permissions.
  3. Deploy the Content Studio installer (.msi file) and install on all required machines.
  4. Invite your users
    1. Per user invite: Open Content Studio (or the Licence Manager) and choose ‘Invite User…’ from the menu bar.
    2. Batch Invite: Send us an excel sheet with the first name, last name, email address and role i.e Administrator or Contributor.  Tell us the date you would like them all inviting and we will implement on that day: Note they will all receive an email when the invite is processed by our web service. You may wish to prep the users first with your own email before they get the Content Studio invite(if your network is slow or you have a large volume of content, you may wish to prep them about the initial thumbnail download cache taking 5 minutes or so). This is personal preference.
  5. The users will run Content Studio for the first time on their local PC’s and input their details as shown in their invite email in order to activate their account. If a user has not been invited they cannot join the library for security reasons.
  6. Content Studio will communicate with our web service and retrieve all shared library paths for ‘Moderated’ and ‘Reference’ type libraries. Note that ‘Project’ library types are shared with individuals by right clicking the library in the tree view and choosing ‘Share library’.
  7. Content Studio will open and the company-wide shared libraries will be visible in the tree view on the left (if this does not update it could be a network failure. Simply closing and reopening Content Studio usually fixes this).

That’s it! Everyone should now have access to, and be able to use Content Studio within the company.

I want to add a new Moderated library:

Options > Add New Library > Create New Library

In the dialogue box, specify a library name. This will be the name that appears in the library tree so don’t make it too long or complicated

Set the library type to ‘Approved’

Choose a location on your server where you intend to store the data. Note the screenshot below shows a file path which doesn’t include the Library Name. Content Studio will create this as a subfolder when you click Create,

Click create to add the new shared library.  Note: All staff will be able to see this kind of library and will be able to submit content for approval into it.

I want to add a new Project library:

Options > Add New Library > Create New Library

Same as the notes above but set the library type to ‘Open’ and click create.

Note: Project libraries are only visible to the person who creates them.  If you wish to share these with a select few people then you must email the specified users with the file path and they must follow the steps outlined below:

I want to add an existing Project library:

Options > Add New Library > Add Existing Library

Set the Library Type as ‘Open’ 
Browse to the location of the project library data store and select the revitClib.xml 
Click create to add the shared library to your tree view.

Note: All content in a project library is auto approved. There is no moderation process as content on a project needs to be instantly accessible and is more fluid than a moderated library.

I want to convert a Project library or a Moderated library to a Reference (read only) library:

To remove the library…

Options > Delete Library 
Select the library you wish to delete from the tree view (this will not delete the data stored on the network). 
Press delete

To add the library as read only…

Options > Add New Library > Add Existing Library 
Check the ‘Read Only’ box 
Click browse to locate the revitClib.xml for the existing project library.

I want to delete a library:

Options > Delete Library 
Select the library you wish to delete from the tree view (this will not delete the data stored on the network). 
Press delete

I want to share a group:

Currently it is not possible to share groups in Content Studio.  You can however share the xml file which contains the group information using the process noted below:

Open windows explorer and browse to C:\users\\app data\local\cs\ and find the group which you have created on your local PC.  Copy this into an email and send it to your colleagues.

When the recipient(s) receive this file, they should place it in the same place on their PC.  If Content Studio is running, they should close it and reopen it in order to see the new group appear.

We simplified the way content studio registers a licence with the local machine to resolve a number of previously logged licensing issues. When you upgrade to 4.4.7 from an earlier version it will generate a new licence key for the PC.

This will be a one time only occurrence with your users. To advise your users of this upgrade, login to your licence manager (you must be a super admin to do this), select all the users, right click and choose compose message.

Paste the email recipient list into an email and advise the staff of the following: Content Studio has now been upgraded and includes integration with Revit 2014. To continue using it you will be required to input your licence key the first time you run it. Click the ’email my licence key’ button to receive your key in your inbox. Copy and paste this key into the dialogue box, then click ‘update’ to continue using Content Studio.

Yes.

If you move to a new PC which has the same version and edition of Content Studio installed, you can switch your licence to the new PC.

To do this:

1. Run Content Studio on the new PC.

2. At the registration page, input your details (which are currently registered to a different PC) and click Register.

3. At the prompt, click ‘Request Licence Key’ to email a code to your inbox.

4. Copy and paste the code, then click ‘Update licence to this PC’

5. If your details were correct, a success screen appears.

6. If Content Studio closes, double click it again to run the software again.

It is not possible to have the single and multi-user installed on the same PC, nor can your registered email address be used in multiple editions.

To add files from within a folder

1. Run Content Studio

2. From the Ribbon, click the Add Files icon.

3. In the Dialogue box, browse to a folder and select one or more files by holding down CTRL+Left Click or SHIFT+Left Click

4. Click OK to add the files to the Work In Progress section of the Library.

Note: Adding files using this method will not extract the type parameters from the file (this must be done inside Revit). The next steps describe how to update the Work In Progress files from inside Revit.

5. Run Revit and in order to run any plugin you must first open a blank project or family (plugins cannot operate when no document is in use).

6. On the ribbon, navigate to the Add-ins tab and locate the Content Studio Plugin panel.

7. Click the Extract Family Info tool to begin extracting the type parameters, and Category from the Revit families in your Work In Progress Area

8. When complete, close the dialogue boxes and switch back to Content Studio (or open it again if you closed the application).

9. In Content Studio, click Refresh from the ribbon to see the Work In Progress files update.

There are various methods for adding content from the library.  Each method has its own process, follow the links below to find out about each process:

Sharing a library with multiple users is only available in the networked Multi-user version

1. From the menu bar choose Options > Invite User to Library

2. Fill out the user’s details and choose a role type

  • Administrator = Use Content, Contribute Content, Approve Content and Invites Users
  • Contributor = Use Content, Contribute Content

The software should install the plugin as part of the original installation process, however: If the plugin has not installed, you can run the installer from the menu in Content Studio.

1. Run Content Studio

2. From the menu bar, choose Options > Install Autodesk Plugin

3. A notification should appear for each version of Revit which the plugin has successfully been installed to work with.

First Run (Launching the Software)

Warning! If you are setting up a new library you will become assigned as an Administrator and will need to specify where this library is stored on your network (Multi-user edition only). Choose carefully as the stored location cannot be altered after installation as it is shared with your peers.

IMPORTANT! Make sure the chosen storage location is on a server accessible by ALL intended users (Multi-user edition only).

1. Double click the Content Studio (the C|S Icon) on your desktop or from the start menu to launch the application.

2. If you are setting up a NEW Company library for your company, click Setup New Library (Multi-user edition only). 

3. If your company already has a library established and you intend to connect to it (this requires an invite from the Administrator who set it up), click Join an Existing Library (Multi-user edition only).

Skip this next step If you are joining an existing library

4. If you are creating a new library, you will be asked to specify the location of your company Library.

NOTE: You MUST choose a shared location on your company network if you wish to share the library with your peers . The location requires full read write access permissions for all staff (Multi-user edition only).

Content Studio will AUTOMATICALLY create a folder called CS in which it stores all shared library data (Single-user version automatically stores date in My Documents).

Registering your licence

1. In the Register/Create New Library dialogue box, fill out your name, email and company name (Multi-user version only). Try not to use special characters such as \+/-!&$%£”^()*

2. Before you click register, make sure you are connected to the internet. To check you are connected, open your internet browser and browse to a known web page.

2.1 Click Register to submit your profile information online and register a licence.

  • If successful you will see a success! Notification and Content Studio’s registration will then close. You must Run Content Studio again to access it.
  • If unsuccessful, you should retry several times (to make sure the internet connection is not the problem). If you are still experiencing problems, contact your administrator or contact us by raising a support ticket from the menu above.

 

Note: If you are joining an existing library containing a large volume of components, Content|Studio will need to cache the Thumbnail images.  Depending on the network speed, this could take upwards of five minutes to download them all.  This is a one off process the first time Content Studio runs.  Until this happens, you may see black thumbnail images or text saying  ‘Missing Thumbnail’.

Installation

1. Unzip the install files to your local machine.

2. Choose OS32 for 32Bit Installations or choose OS64 for 64Bit Installations

3. Double Click the Setup.exe file to run the installer.

Note: You must be the only person logged on to your machine during installation and have install privileges to install Content Studio.

4. Agree to the software licensing terms.

Run through the install wizard following the prompts and close the wizard when the installation completes.