1. The information we collect and how we use it
When you use the Content Studio Software Application we need to know your name e-mail address and chosen library (or account) name.
When you use the Content Studio Website to make a purchase or subscribe and download information we need to know your name, billing address, e-mail address, credit card number and expiry date.
We gather this information to allow us to process your registration, process any orders you may make. The relevant information is then used by us, our agents and sub-contractors and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring software usage in order to help us develop the Content Studio Software Application and Content Studio Online Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any company or individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you via e-mail to ask you for your feedback and comments on our services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to firstname.lastname@example.org with the subject ‘Unsubscribe’
2. How we protect your information
The internet is not a secure medium. However we have put in place various security procedures to protect your information.
The Content Studio Online Services is protected by various security measures and is subjected to daily backups.
We still however recommend that you have virus scanning software on your client PC and check any downloads before running them.
All of Content Studio’s credit card payments are processed independently by and are subject to various checks by our payment gateway provider. We also keep your information confidential. The internal procedures of Content Studio Limited cover the storage, access and disclosure of your information.
3. Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
4. Updating your details
If any of the information that you have provided to Content Studio changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please let us know the correct details by contacting us via the website ‘Contact Us’ page.
5. Your consent
Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
6. How to contact Content Studio